TOTAL SATISFY CLIMBING HOLDS GUARANTEE
CLIMBING HOLDS 100% ELABORATED IN SPAIN.
ANY DAMAGED OR DEFECTIVE PART SHALL BE REFUNDED WITHOUT COSTS FOR THE CUSTOMER:
- If it arrives broken by the transport you will have to send us photo of the broken piece and box struck, within the first 24 hours. Of the collection and you will be sent the new piece by urgent courier.
- If placing or within the first 7 days a hold is broken, we promise to replace all broken holds. You will only have to send them to us and we will replace them to you free of charge.
YOU CAN PERFORM THE RETURN OF YOUR OR INTEGER OR PART OF IT WITHOUT ANY PROBLEM.
If a pack does not fit your needs or you do not need it, you will only have to return it for freight prepaid and on arrival and after inspection of the contents will be paid to the account that you have indicated.